Access circumstances can be very important in determining the final charges for a move. Good access is basically moving from a single story house into another single story house, where there is no difficulty with a moving truck navigating the streets in either neighborhood. Customers need to understand that unexpected difficult access can create significant additional labor, thus additional charges. For example, if you live in an area where the roads are tiny, winding, tight streets or alleys with hairpin turns, low trees, low wires, etc. which prevent a truck from parking directly in front of your home, then a shuttle may be needed. A shuttle is where the furniture needs to be transferred from the larger truck to a smaller pickup truck, van etc. which can get close to the house. Other factors for shuttle service include steep or narrow, windy driveways - or driveways with low wires or trees which again prevent the truck from getting within 75 feet of the closest access door to the residence. Other examples of difficult access factors include apartments with long hallways, elevators, stairs, etc. If these difficult access factors are not disclosed to the moving company in advance, they cannot estimate the additional cost of the additional labor necessary to perform your move. Also, should the moving company come upon difficult access that is not provided for, there will be additional legitimate charges for the additional labor needed to perform the move. To ensure there are no surprise charges make certain to disclose to the moving company in advance, as accurately as possible, the type of access they can expect at both origin and destination.    12/27/05